CSCS -- Computing Support Coordinators (CSCs)

 

About CSCS
English (USA)

Support for computing within departments and at the desktop is highly decentralized at UCLA. In the years following the 1985 decision to decentralize computing resources, nearly all of the schools and academic divisions have created Local Support Centers, providing support for academic and administrative computing infrastructure within their domain. In addition to providing instructional computing support with computer labs and classrooms, these LSCs maintain school- and division-wide local area networks and, in most cases, provide technical support services to their faculty, staff and students.

In late 1988, recognizing the growing need for technical support within UCLA departments and a consistent interface between central support organizations and departmental computing support staff, Administrative Information Systems (AIS) and the Academic Technology Services (ATS, formerly OAC), joined forces to develop the Computing Support Coordinator (CSC) program.

The UCLA CSC program consists of a set of specialized services, provided by AIS to departmental computing support staff who, in turn, provide the bulk of the support to campus end-users of microcomputers, workstations and local area networks. In addition, a single individual is identified within each department to represent that department's interests to the campus as a whole and to gather and pass along to their constituency information provided to them by central support groups.

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